Frequently Asked Questions
Who at my organization would use Cloudthread?
Anybody involved in product development and infrastructure would benefit from the visibility Cloudthread provides. We've created out-of-the-box dashboards for Infrastructure, Engineering, Product Managers, and Finance, but customers can tailor dashboards to fit the needs and roles at their organization.
Can I split shared resource costs to multiple applications?
Yes, we look at your APM data to automatically allocate shared resource costs to the application inline with relative contribution to using the resource.
What makes Cloudthread Unique?
How does the 30 day free trial work?
Does Cloudthread modify resources or impact my applications?
No. We add a unique tag to your resources in order to gather resource-level costs but don't have access to spinning up/down resources.
Will my data be private and safe?
How does Cloudthread maintain the continuity of our service, specifically with regard to uptime and disaster protection?
Where does Cloudthread pull data from?
What is APM data?
What AWS access requirements does Cloudthread need?
I don’t have don’t have an APM tool set up, can I still use Cloudthread?
I don’t use AWS, can I still use Cloudthread?
How does Cloudthread decide our monthly rate?
Do I have to sign a long term contract?
No. You can sign up and pay month to month.
Do I need to enter my credit card info to sign up?
Are there any setup fees?
No. We’ll provide hands on support to get you started but there won’t be any setup fees.
What is your cancellation policy?
You can cancel your account at any time with no penalty.
We operate with full transparency. If you have questions that aren't covered here please feel free to get in touch at or click here to meet with our team and discuss how we can help.